Community Guidelines
How we keep DropSwap safe, fair, and trustworthy for everyone.
Last updated: April 2026
1. Honest Listings Only
- •Items must be accurately described — condition, age, and any defects
- •Photos must reflect the actual item in its current condition
- •No misleading titles, hidden damage, or exaggerated descriptions
2. Shipping Requirements
- •All items must be shipped using tracked delivery
- •You must retain proof of dispatch until the swap is confirmed complete
- •Failure to provide tracking evidence may result in loss of your escrow deposit
- •Use appropriate packaging — damage caused by poor packing is your responsibility
3. No Fraud or Abuse
You must not:
- •Send empty, incorrect, or substitute items
- •Falsely claim non-receipt of an item
- •Manipulate or misrepresent evidence in a dispute
- •Create fake accounts or manipulate ratings
Accounts involved in fraudulent activity will be permanently banned and may forfeit their escrow deposit.
4. Respectful Communication
- •No harassment, threats, or abusive language
- •Keep all communication relevant to swaps
- •Do not share personal contact details until a swap is confirmed
5. Prohibited Items
You must not list or send:
- •Illegal goods of any kind
- •Weapons, ammunition, or dangerous tools
- •Counterfeit, stolen, or replica goods
- •Hazardous or dangerous materials
- •Drugs, alcohol, tobacco, or prescription medication
- •Adult content or explicit material
6. Platform Integrity
- •Do not attempt to bypass platform fees
- •Do not coordinate swaps off-platform to avoid escrow
- •Do not use DropSwap for commercial resale or business activity
7. Enforcement
DropSwap may at any time:
- •Remove listings that violate these guidelines
- •Suspend or permanently ban accounts
- •Forfeit escrow deposits in cases of fraud or serious breach
Enforcement decisions are at DropSwap's sole discretion. See our Terms & Conditions for full details.